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Category: Health Insurance Leads

Making a sales call in person is totally different from calling leads over the phone. Doing cold calls require you to get the interest of the person right away. However, if you want to succeed in your work, then, doing it correctly will help you to achieve your sales target. Having a script will guide you to do cold calls confidently.

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Internet leads usually come to you in real time meaning it is sent to your inbox minutes after the information has been encoded in the lead generation system. It is best to contact the person right away to take advantage of the situation while he or she is interested in getting an insurance policy. When making a call, introduce yourself right away when you are sure that you are speaking to the correct person listed in the information given to you. You can start your conversation with this:

?Hello! May I speak with Frank Jones please? ?. This is Mark Simms from XYZ Insurance Company. I?m calling regarding your online request for information on health insurance policies. According to the information that I have with me, you are interested in [state the request of the client], did I get that correctly??

Once you have started the conversation with the prospective client, keep it light. The trick here is to make the client feel that he is not taken advantage of. Your mind shift should be helping out the client and not making the sale right away. You will definitely turn off your prospect when you do too much of a hard sell. Acknowledge the client and make him feel that he has made the right decision in speaking with you. You may use this line in making him talk more:

?I am here to help you out know more about the options that you have. You can ask me any questions regarding health insurance. I will be glad to help you out with it and provide the information that you need.?

Do not be discouraged if the contact asks more time to review the information that he got from you. All of us would like to weigh in our options to be sure that we are getting the best product. You can still use the situation to your advantage.

?Yes you are right. You should go over the information and the other options that you have. So when is the best time for me to call on you again? Is next Thursday alright with you? Do you prefer to be contacted via phone or would you rather receive an email??

This way, you are not pressuring the client in making the decision right away. If the client agrees with the date that you scheduled or gave another date, do not forget about it. Write it down right away in your calendar and make a reminder alarm to make sure that you do not forget.

Getting leads that have been pre-qualified makes cold callings easier because you are assured of the quality of the lead. It may not come out naturally at first but practicing it over and over will make you comfortable using it. When you are already relaxed, then, confidence will take over and that will make you close more sales easier. Having a script for your calls will facilitate in closing out that lead successfully.

When they say NO, it does not end there

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Almost all insurance agents from every part of the country have experienced being rejected by customers. It is a part of the selling world. Consumers have the right to say NO if they don?t want a certain deal or package.

On the other hand, sales people need to master the art of accepting this as a challenge. This will help you if you want to be a top agent. As a sales person, you have to learn the art of overcoming objections without causing a fight. Listed below are helpful tips on how to overcome ?send me some info? blow offs:

? Pause to compose yourself

When a lead says NO, it does end in a period or an exclamation point. It usually ends in a comma. Pause. Say nothing for at least 5 seconds. Gather your thoughts so that you don?t lose your composure. Common mistake that a sales person tend to do is to react upfront. They become defensive thus totally blowing off the prospect. There is a big chance that the lead is also trying to measure you up.

? Empathize

It is simply the act of putting your situation in the lead?s place. Sympathize is superficial. Empathy uses all the 3 Magical F?s ? feel, felt, found. Yet, do not overdo it by using too many words when you empathize. Say it in a manner that you sound real and not just being dramatic about it. Be careful especially if you are dealing with seasoned sales lead, they may not like it. If you deliver your empathy statements truthfully, you may get to win their trust and they will know what you are trying to accomplish. Some powerful empathy statements are as follows:

?I totally understand how you feel, Mr./Ms??

?I know where you are coming from, Mr./Ms? let me help you??

? Actively listen

Listening is totally different from actively listening. The latter is when you hear and comprehend, while the former is hearing, comprehending and giving out solution or suggestions. When a lead gives you a cold call, actively listen to his voice as well. He may have said no at that time moment because he is simply indecisive or busy at the moment.

If that?s the case, then be quick on your thoughts. Be proactive and give out direct options. Remember, they call you because they need something from you. Be observant and get information from what they tell you.

? Probe, probe, probe

It does not hurt to ask. But, of course, ask intelligent questions. When the customers object, ask them what they really mean. Throw in an open-ended questions like, ?What do you mean?? or ?Please explain?. Make sure to be quiet and actively listen.

? Give out a summary

If until this point the objection still hangs in the air, it is time for you to address the matter. Rephrase what the lead says and make sure to get their affirmation from it. Do it verbatim and slow to make sure that the objection is laid out and you can address it properly. Rephrasing the problem also helps out prospects in clearing out ?bushes of objections?.

? Have a script handy

You don?t have to read it. It is just your guide. A must-tool for you to be equipped especially when objections arise.

Remember, when a prospect lead says NO, don?t resort to holding to the false hope of making it out to another lead then move on. Instead, treat every objection as a challenge and hold on!

In this fast paced world, everyone is benefitting from technology in the advancement of their businesses to attain a higher profit via the Internet. Insurance programs, for example, have gained so much in using these innovations for their promotions and sales generation. Internet websites have assisted these companies to achieve higher revenue and customer leads. It is a marketing strategy that has proven to be effective for many businesses both local and international.

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Because of its capability to reach thousands of clients all over the world, Internet has been the number one choice for insurance leads. However, it is always the agent?s job to convince each potential client to buy his insurance offer and take the interest of the client away from competitors. When it comes to client assistance and persuasion, a personal touch is always preferred. You have to personally go to your client and talk to them about your product.

But then, if you cannot be present, the second best thing next to a visit is through the telephone. Most of your clients are day workers and leave home with their voice mail up. It is very likely that when you are calling for them, the phone will answer you. So, here are some tips for leaving voice mails that get returned by your potential clients:

? Get your facts straight. Know all the basic information you need from your client, and organize it by putting the most important details first. The dread of voice mail messages is that you may get cut anytime. So be sure before that happens, you are able to obtain all the facts you need.

? Speak clearly. Introduce yourself with confidence. Do not in haste when stating your important purpose; the client might lose interest if he is not able to understand what you are talking about. Moreover, he may think that you are anxious and would not feel convinced on talking about your services.

? Talk with a smile. Your client may not see it, but he can feel on the other line if you are in a dull mood when you called him. Make your call as pleasant as possible. It generates a better response.

? State your contact information as clearly as possible. This is the most important part of your call. In order for you to be replied back, say your telephone number and other contact details. You could repeat it, just to be sure.

? Know when to stop. Keep in mind that your client have some other work to do as well. Make your call as compelling as it can be within a short time. A short but well organized message may encourage them to respond to you.

Always give your best foot forward whenever you reach that client?s door. Make your call is pleasant and compelling. Have a better understanding of your products and your competitor?s products as well. Sell your insurance benefits and show your client that it is the best! Know every detail of your services and be prepared to answer your client?s queries. The internet may provide you a great number of leads, but it is your duty to successfully persuade that number into satisfied consumers of your insurance service.

One of the many reasons why you advertise is to attract new leads or clients. While it holds true that keeping an old client is not as costly as getting a new one, it is recommended that you get more leads.

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New leads if taken cared of properly can produce more and more clients too. If they are decently attended to, they have higher chances of recruiting new ones. They are fresh and have newer and more updated information. Their excitement is contagious and they can talk to their network about a certain product. On the contrary, new leads can be very sensitive that is why they should be handled properly.

Show some concern

How did you feel when you were still new to the business? Did you feel left out and rejected? Do not let your new leads have the chance of feeling this way or he may easily get off the hook. Show some deliberate and genuine concern. Do not overdo it by being a motherly hen to the person. You just make sure to be always at hand if he or she needs anything.

Show more patience

Some new leads do not know what they are looking for. You can definitely help them by probing and asking the right questions. Be observant and listen actively so you will know what your new lead wants and you both can straighten it out.

Provide trainings and seminars

Valuable sales and marketing tips are important to a sales lead. If you update your new lead of what?s in and not, your new lead will definitely have the confidence that he is in the right path. Other insurance lead companies never provide this chance and leave the new leads lost. The result is obvious. The new lead goes away and so are other possible prospects.

Accessibility to online tools

Make sure that your new leads have easy access to online tools. Remember that they are enthusiast and excited about the products and services and the benefits they can get. Always have the eagerness burning by allowing them to access the websites and the online tools available on the web.

Appreciation

Like babies, new lead wants to be appreciated too. They do not need this just for the sake of being appreciated. They need this for them to know that they are on the right track. If you appreciate, encourage and motivate them, they will feel needed and important and they will have all the reasons to stay in the company.

Many sales agents spend an average of 30 minutes to make just a single insurance quote. To others, this may seem normal. But did you know that having multi carrier quote engine software can turn 30 minutes in 30 seconds?

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Instead of giving your clients just one quote, with this insurance quote engine, you can choose to have multi carrier estimates in a breeze. It gives you precise results at a quicker time; efficiency and accuracy at its best. In thirty minutes, you may be able to produce estimates for 5 or more clients with just a click. You can just choose and compare through multiple options without the hassle of doing arithmetic.

If you are an insurance agent, you know how long and tedious it is to sum up, multiply, divide and subtract in just one insurance quote. But having a quote engine makes your life easier. And, because it is multi carrier, you can quote other insurance options as well. Your client will be surprised to see how many options he could choose by comparing each estimate, and more possibly, end up to close a deal with you.

Let your clients compare plans online, whenever and wherever, as this software is available online, 24/7. You could also choose which carriers you would want to quote and have them displayed on priority. You will be able to increase your agents? efficiency by being able to give estimates to possible clients, and also contacting more in a day?s time. You could also lessen the expense and the hassle of sending direct mails to clients, because this software can turn your online site into a lead generating resource.

Can you imagine yourself selling more carriers and plans and profiting from them? With the Multi-Carrier Insurance Quote Engine, you can customize the carriers you want. The quotes you post can also be modified according to plan type, carrier, date, or other standards. These estimates can be updated regularly and automatically, whenever these proposals are clicked.

Having these Multi-Carrier Insurance Quote Engines in your websites can give you access to provider networks for your clients. Some of these engines also allow them to view carrier brochures and even applications that is built in the plans.

Customizable, efficient, and gives you fast results and on time tracking, these Multi-Carrier Insurance Quote Engines are a must need for every online agent. Increase your sales and double up your commissions with these search engines. You and your prospects will be able to benefit from its lightning fast results. Visit one of the best makers of these Multi-Carrier Insurance Quote Engines, http://www.norvax.com/.